I've worked with Mike on a variety of assignments where he "played the customer" in "real play" situations. He has a great ability to build rapport with the learners to minimise their nerves, to perform his role authentically and consistently and, most importantly, provide valuable and relevant feedback in a motivational way to inspire a true change in behaviour. I recommend him without hesitation.' Carol Costello, Training and Development Consultant at Spice Learning Ltd
"In addition to his work as a role-player, in our core team of actors, Mike has demonstrated skill and flexibility in his style too. At a meeting for our Top 3 Global Client, Mike acted as MC, with roving mike at their area business conference. I hadn't seen Mike do this before & was impressed with his calm, funny and quick thinking management of a boisterous crowd." Aly King-Smith, Consultant, Business Development, Executive Coach at Adapt
A one day communications course designed and run for IT Leaders based at Henley Business School focussing on Courageous Conversations and Presentation Skills. Delivered to a mixture of UK and international mid-management delegates, this session consistently scores highly in course feedback.